FAQs

ALTAR movement studio

What is the best way to sign-up for classes?

Please sign-up to use our App on your smartphone. Here is how to download the App:

  1. Go to App store on your smartphone. Search “GloFox.”
  2. Download this app.
  3. In search bar type in ALTAR movement studio.
  4. Find “Don’t have an account.” Then click “Register”
  5. Create a profile by entering your email address and creating a password
  6. Set up your profile by following the prompts
  7. Sign Studio Waiver
  8. Find the Welcome to the Studio screen
  9. Buy your first membership by clicking “Buy Membership”
How do I register for classes? (app version)
  1. Open your GloFox app (see #1 to learn how to download onto your smartphone.)
  2. Scroll through the calendar to find the class you are looking for
  3. Click open the class you would like to book into.
  4. Click “Book” again
  5. Accept the terms and conditions
  6. Choose your payment option. Pay with your credit or debit card. Or click “pay later” to pay once you arrive to ALTAR for your class
  7. Click “Book”
How do I purchase a membership? (app version)
  1. Open your GloFox app (see #1 to learn how to download onto your smartphone.)
  2. Look at the bottom of your screen and click “memberships”
  3. Click on “ Buy memberships” at the top of the screen
  4. Click “view memberships plans”
  5. Choose your plan
  6. Accept Terms and Conditions
  7. End your card details
  8. Click “purchase”
    *note you can also purchase your classes and memberships before or after class at ALTAR. *
How do I purchase a class pass or class credits? (app version)
  1. Open your GloFox app (see #1 to learn how to download onto your smartphone.)
  2. Look at the bottom of your screen and click “memberships”
  3. Click on “buy credits” at the top of the screen
  4. Choose your credit pack
  5. Accept Terms and Conditions
  6. End your card details
  7. Click “purchase”
    *note you can also purchase your classes and memberships before or after class at ALTAR. *
How do I find the “courses” section? (app version)
  1. Open your GloFox app (see #1 to learn how to download onto your smartphone.)
  2. Find the “timetable” option. Classes, Courses and Trainers should pop-up.
  3. Click “courses”
  4. Find the course you are looking for and follow the prompts to sign-up.
How do I find workshops and series?

Workshops, Series, Retreat Deposits and Sign-up, Ceremonies and Special Events can all be found under our “courses” section. See question above (How do I find the “courses” section?) to learn how to find “courses” on our website.

How do I find the “courses” section? (desktop version)
  1. Visit our website altarmovementstudio.com
  2. Look for the tab titled “class schedule,” at the top or bottom of the home page Click open.
  3. Once there see “courses” listed next to “classes” (desktop version).
  4. Scroll through this page to find the workshop, series, retreat, or ceremony offering you would like to sign-up for.

ALTAR digital

What is ALTAR Digital Studio?

In our Digital Studio, you can take Class 7 days a week from anywhere in the US, Canada, Europe, Australia, and New Zealand – on any connected device. We also offer on-demand Classes and special series such as our 30 day Movement Challenge.

How much does a Digital Studio subscription cost?

We offer sliding scale options for all of our classes and experiences. After a free 1-week trial, a subscription costs anywhere from $39 – $99 a month or $380 for a year.

On what devices can I stream the Digital Studio?

Web (Chrome browser recommended), iPhone, iPad, Android phones, Android Tablets, Roku, Amazon Fire TV, and Android TV.

I’ve never taken online classes before. What do I need?

Just you and a mat. Some classes require props, you will see this noted in the description of these classes.

Will I be able to watch the live streamed Classes at a later time?

Live Classes are only available to view as they are happening. However, we offer many on-demand classes that you can take 24/7.

What happens at the end of my trial?

The first 7 days in ALTAR digital studio are free, so you’ll have time to try out different Classes and meet our teachers. After your trial ends, your paid membership will begin seamlessly. We will automatically charge your account each month using the credit card you registered with, unless you update your payment details or cancel your account.

How do I pause or cancel my subscription?

You can cancel (or pause) your subscription from the Account Settings page. The pause begins on your next billing date, not immediately. Please note that paused subscriptions will automatically be charged once the pause period is over.

Do you sell gift cards?

Yes! You can purchase a gift card for the digital studio online.  To redeem a gift card, enter your Gift Card Number online during checkout.

*APP Version based on iPhone

EMBRACE CHANGE

A 30 day Movement Challenge

Ready to EMBRACE CHANGE this autumn? Join us this October in order to welcome this new season with an open heart and a re-energized spirit.

Support our studio with one of two options

Some of you have asked for a way to donate to the Studio to help support us while closed due to CVOID-19. So we've made this option available through our secure PayPal account.  
We're also offering gift certificates that can be purchased using our secure PayPal account. Start by selecting the option that best suits you and then click the "Buy Now" button.  
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